Getting to Know the Astra Infra Communication Center

Astra Infra's commitment to ensuring the safety and security of road users underlies the establishment of a task force (Satgas) complete with patrol vehicles, towing trucks, ambulances, and Communication Center (Senkom) officers. These officers are always on call 24/7!

Let's get to know Senkom!

The Communication Center (Senkom) is a traffic and toll road information service unit that has been integrated online with Closed Circuit Television (CCTV) in toll road areas. This allows officers to monitor traffic conditions in real time to ensure smooth, safe, and secure road traffic. All officers are ready to serve and ensure safe driving. For road users who need assistance during their travels, please contact the Senkom contact listed below!

Astra Infra Toll Road Call Center / Senkom List:

• Tangerang-Merak – (0254) 207 878 ​​/ 0800 177 7879

• Kunciran-Serpong – 14080

• Kebon Jeruk-Ulujami – 14080

• Cikopo-Palimanan – (0260) 7600 600

• Semarang-Solo – 14080

• Jombang-Mojokerto – (0321) 888 123

• Surabaya-Mojokerto – 14080

• Pandaan-Malang – 14080

Of course, Astra Infra also continues to urge toll road users to always prepare their vehicles and be in good health, maintain a safe speed limit, have their e-toll card and balance ready, and obey traffic signs while traveling.